Intellectual Property Rights

All resources on this website are owned by TRUSTANA and/or their subscribers and are protected by Intellectual Property Law, they comprise problems relating to copyright, brand, invention, and other objects. Intellectual property rights are also protected in many other countries based on multilateral and bilateral international treaties.

You have the right to use this website and/or its resources if it is not for commercial purposes, we encourage this use together with quoting resources and retaining the links (link/URL) to the resources of this website. Any other uses including copying, modification, transmission, distribution, license, selling, or publishing of any resource are forbidden if not have the advance written agreement of TRUSTANA.

The brands and symbols of TRUSTANA are subscribed to the protection of the law of the Socialist Republic of Vietnam.

Limitation of Use

TRUSTANA does not accept any use of the website or the website’s resources in the following cases:

Oppose the Socialist Republic of Vietnam;

Trespass on the individual freedom rights of others, and/or humiliate, defame, sully others; and/or damage others;

Perturb the public order, and/or violate Criminal Law;

Spread and distribute personal information of third parties without their agreement;

Use for commercial or/and business purposes without our advance written acceptance, such as competitions, bets, exchanges, advertisements, or multigrade business;

Transmit the computer file infected with viruses to damage the operation of other computers; 

Use the kinds of robots, mechanical spiders, and/or any automatic machines, and/or follow and collect the resources of the website for any reusable purpose without our advance written permission; 

Use any equipment, software, and/or any process to trespass on the operation of the website;

Any activity which is not lawful and/or is prohibited by respective laws;

Activities that trespass on the lawful rights and interests of TRUSTANA;

Any activity we assume is not relevant.

Exclusion of Responsibility

When you agree to use this website, you have to accept the possible risks, so: 

We do not ensure accuracy, fullness, or concordance of user’s purposes, but we will try our best to meet these demands. When you use resources from a website, you have to be responsible for this use yourself. Resources are only for reference;

The server of the website can be infected with viruses or other elements that damage your computers or assets when accessing and/or using the website and/or resources of this website. We will not take responsibility for any loss or damage incurred by using, accessing, or not using, accessing this website;

Website can temporarily postpone or/and stop services anytime without advance notification. TRUSTANA will be not responsible for any incurred damage caused by any content modification or impossible use of this website, even when you inform us in advance; 

www.trustana.vn can connect to websites of third parties, and these links are only used for providing paths of information resources that can be useful for our website’s visitors. TRUSTANA is not responsible for the contents, products, or services of the linked website including the accuracy, completeness, and reliability of the information on third parties’ websites. At that time, you have to comply with these terms, so you should consider the “Terms of Use” of those websites.

Purpose of Collecting Information

You can be required to register personal information to access and use some services at www.trustana.vn. All provided information has to be ensured accuracy and lawfulness, we do not take any responsibility for the legality of registered information.

Information collected through www.trustana.vn will help us to: 

Support customers to use services; 

Clear up the queries for customers; 

Provide the newest information on our website; 

Consider and update the contents and display of the website; 

Carry out customer surveys; 

Execute the broadcast activities relating to the services of TRUSTANA.

Sphere of Collecting Information

www.trustana.vn collects customer information including: 

Full name; 

Email address; 

Company;

Country;

Industry;

Sphere of Using Information

We pledge not to trade and exchange customer information for any third party. However, we can rationally share customer information in some special cases such as: 

Customer consent. 

We only offer the personal information of customers when this information can protect the interests and assets of ours and related partners. This information will be disclosed lawfully according to the law of Vietnam; 

Under the lawful requirements of government agencies; 

www.trustana.vn collects, and uses your information for suitable purposes and complies with the contents of this “Private Policy”; 

We can use this information to contact you directly through the following ways: sending emails, quotations, information on techniques, security, upcoming events, or recruitment.

Information Storage Time

TRUSTANA will store customer information on the internal system in the process of providing services when completing the purposes of collection or when the customer requests to cancel information.

Adjust Personal Information

You can access and adjust your information according to suitable links which we provide.

Use “Cookie”

www.trustana.vn uses “Cookie” to personalize and improve the maximal efficiency of using online time.

A cookie is a text file placed on your hard disk by a server or website. Cookies should not be used for running programs or bringing viruses into your computer. It is used for storing information about visitor’s preferences and history.

One of the purposes of Cookie is to provide facilities for saving accessing time at the website www.trustana.vn or visiting the website www.trustana.vn again without registering available information.

You can accept or ignore to use of Cookie. Almost all Browsers accept Cookies automatically.

Regulation of “Spam”

www.trustana.vn concerns about “Spam”, impostors emails which are sent. Therefore, we affirm to only send emails to you if and only if you register or use services from our system. 

www.trustana.vn commits not to sell, rent, or lease your email to a third party. If you receive emails you don’t require from our system, please feel free to click the attached link to ignore receiving these Emails or inform our website management directly.

Change of Policy

We can totally change the contents of this page without any advance notification to be suitable for our demands as well as demands and feedback from customers (if any). After updating the contents of this policy, we will edit “the last updated time” below.

Contents of this “Private Policy” are only applied at www.trustana.vn, and do not include and relate to third parties placing advertisements or links at www.trustana.vn. We recommend you read the Security and Private Policies of third parties’ websites before providing those websites with your personal information. We do not take responsibility for the contents and lawfulness of third parties’ websites in any form.

We can adjust, update, and supplement this policy anytime. The revision will take effect at the time we update. After “Private Policy” is updated, you continue using the website www.trustana.vn, which means that you understood and agreed with the new private policy.

Commitment to Securing Customer Information

When you send us your information, it means that you accepted the terms mentioned above. We commit not to exchange and trade customer information for commercial purposes. The sharing and use of customer information are pledged to be executed according to our private policy. www.trustana.vn will make you feel confident and satisfied with personal information security when joining and using our services.

To secure customer information in the best way, we recommend you reduce signing up your account by auto-login mode, consider backup password mode, and ensure to sign out of your account when using public computers as well as not sharing with anybody. We will not take responsibility when your information is leaked for these reasons.

Private policy is only applied to information that customers register at the official website www.trustana.vn. All information you register at other websites or addresses is not in the sphere of efficiency of this Private Policy.