What Is Time-Critical Logistics?

When the cost of a late delivery exceeds the cost of express logistics, we need time-critical logistics. It refers to specialized transportation of goods that are extremely urgent, high-value, or both. These shipments can’t be delayed, not even by a few hours, because a delay might mean a grounded aircraft, a stalled factory line, or an interrupted medical supply chain.

Examples of industries where time-critical logistics are needed:

📌 Aerospace – to avoid costly delays from grounded aircraft.

📌 Automotive – to prevent assembly line shutdowns due to missing components.

📌 Semiconductors & Electronics – to move high-value, time-sensitive parts across borders.

📌 Biopharma & Healthcare – for urgent delivery of vaccines, lab samples, or critical medical devices.

📌 Legal, Tech & Finance – for secure, hand-carried transport of confidential or time-sensitive documents.

📌 Diplomatic & Government – urgent, sensitive shipments requiring special clearance and high-level confidentiality (e.g. embassy documents, official delegation supplies).


Time-Critical Logistics Services

AOG (Aircraft-On-Ground)

We call it AOG when an aircraft is grounded due to mechanical issues, missing parts, or technical faults, and parts must be sourced and delivered immediately, as every minute on the ground costs airlines serious money. AOG shipments are often top-priority, precision-timed, and international. Whether an engine component from Asia or avionics from Europe, the successful deliveries of AOG shipments are important in minimizing downtime and maximizing operational continuity.


NFO (Next Flight Out)

NFO refers to the first available commercial or cargo flight, usually same-day or next-day deliveries for urgent shipments. It offers higher speed and loading priority than general air freight, often used for aerospace, manufacturing, and tech-related cargo.


OBC (On-Board Courier)

Also known as hand-carry service, OBC involves a dedicated courier flying with the shipment. It’s ideal for small, urgent, and non-dangerous goods - think prototypes, medical samples, or confidential documents. OBC bypasses cargo terminals and clears customs through passenger channels, giving them speed, security, and global flexibility.

Need a 15-minute quotation for your OBC shipment? Contact us at aog@trustana.vn now.


Routine

Not every urgent shipment is an emergency. Routine shipments refer to regular airfreight orders that still demand speed, reliability, and care – just without the fire drill. Think of weekly spare parts, temperature-sensitive goods, or scheduled deliveries.


Air Charter

Charter provides aircraft exclusively for urgent goods. Whether it’s an entire cargo plane (full charter) or shared space on a flight (split charter), this service is often designed for oversized, high-volume, or ultra-urgent cargo. While it is the most premium and complex of all time-critical services, it remains a strategic option during crises, large-scale deliveries, or when regular routes can’t meet the timeline.


Trustana Vietnam for Time-Critical Logistics

We understand that in time-critical logistics, there is zero room for delays, guesswork, or second chances. From grounded aircraft parts to high-value electronics and urgent automotive components, we’ve handled it all, secured and fast. Our capabilities:

🎯 24/7/365 operations – because emergencies don’t wait for office hours.

🎯 Coverage at Vietnam’s key airports – Hanoi, Da Nang, Ho Chi Minh City.

🎯 Licensed customs brokerage – including IOR (Importer of Record) and EOR (Exporter of Record) services.

🎯 Express trucking – first/last-mile delivery within 30 minutes in major cities.

Ready When the Clock’s Ticking

Tight deadlines? Grounded aircraft? Rush shipments at 2 AM? We live for it. Contact aog@trustana.vn for your next time-critical shipments.